Sincere and dedicated service to win customer appreciation - The Fangyuan Group Skip to main content

Sincere and dedicated service to win customer appreciation

FYG is working closely on the company‚Äôs policy of “aiming at the world’s best and creating high-quality products with heart”. Internally, it pays close attention to the improvement of the product quality of the mixing station, and externally focuses on the improvement of the quality of after-sales service and installation.

Recently, two HZS120D concrete mixing stations sent to Gaomi, led by the service staff Liu Xiangyang, have been successfully put into use after an intensive process of installation and debugging, which was extremely challenging because of the limited installation time frame caused by the delay of the preliminary on site project progress. With the reasonable arrangements and careful deployment made by the service personnel, the installation and debugging of the two mixing stations have been completed on time, which helped the customer to win back the lost time and guaranteed the project progress, and at the same time won for the product a high praise from the customer.

The product wins in the service, and the service wins in the details. To be praised by customers for our careful and timely service is our greatest appreciation and along this way we are always ready to go further.